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North Texas Food Bank staff will help with applications for SNAP, Medicaid, TANF and the Medicare Savings Program. Spanish-language assistance is available; the library lists photo ID, income proof and address proof as items to bring.
All times are local to the venue · America/Chicago
The Nov. 20 session is for moving a benefits application forward, not for getting an eligibility decision on the spot. North Texas Food Bank staff will offer application assistance at J. Erik Jonsson Central Library, with the program listed for adults 18 and older.
The library lists help with four Texas benefits programs: SNAP, Medicaid, TANF and the Medicare Savings Program. NTFB describes its broader application service as answering questions and helping people complete and submit forms, so the session is practical support for working through the application process.
For SNAP, the Texas Health and Human Services Commission processes applications. NTFB says a response may take 30 to 45 days to arrive by mail; if approved, the applicant receives an EBT card by mail. That information concerns SNAP and should not be read as a timeline for the other programs on the library’s list.
Further reading: NTFB Application Assistance for Social Services | Dallas Public Library ↗ · SNAP Assistance | North Texas Food Bank ↗
The library asks applicants to bring photo identification, proof of income and proof of address. NTFB’s separate SNAP guidance names additional information that may be relevant to that application: two months of bank statements, immigration-status documents, rent or mortgage information, medical costs, dependent-care expenses and child-support payments.
That longer checklist is SNAP-specific guidance, not a statement that every item is required of every person or for all four programs at this session. If you are applying for SNAP, reviewing it before you go may help you prepare; the event listing itself names the three items above.
Further reading: NTFB Application Assistance for Social Services | Dallas Public Library ↗ · SNAP Assistance | North Texas Food Bank ↗
If an in-person visit does not work for you, NTFB also describes a Benefits Call Center that helps with applications by phone and through online platforms such as Zoom or FaceTime. Its SNAP information page lists phone assistance Monday through Friday, 9 a.m. to 4 p.m., at 214-269-0906. This is a separate way to seek help, not the contact number for arranging the library visit.
Further reading: SNAP and Social Services Assistance | North Texas Food Bank ↗ · SNAP Assistance | North Texas Food Bank ↗
The session is listed for 9:30 a.m. to 4:30 p.m. The event page also shows other separately dated occurrences; this Nov. 20 listing does not establish a weekly schedule.
NTFB Application Assistance for Social Services | Dallas Public Library ↗
J. Erik Jonsson Central Library, 1515 Young Street, Dallas, TX 75201. The event listing gives the library’s main phone number as 214-670-1400.
NTFB Application Assistance for Social Services | Dallas Public Library ↗
The library categorizes the program for adults (18+). Dallas Public Library says its programs are free and open to the public, and NTFB says its SNAP application assistance is free. The event listing gives no separate fee or registration instructions.
NTFB Application Assistance for Social Services | Dallas Public Library ↗ · J. Erik Jonsson Central Library | Dallas Public Library ↗ · SNAP Assistance | North Texas Food Bank ↗
The library listing confirms that help is available in Spanish.
NTFB Application Assistance for Social Services | Dallas Public Library ↗
The listing does not say whether appointments are required or walk-ins are accepted. For arrival instructions, contact Christine Ramos, SSA Case Assistant, at [email protected] or (469) 594-5517.
NTFB Application Assistance for Social Services | Dallas Public Library ↗
The branch page lists 214-670-7809 for accommodation requests. This is branch-level contact information; the event listing does not describe access features for Conference Room 2.
The event is at J. Erik Jonsson Central Library, 1515 Young Street, Dallas, TX 75201, in Conference Room 2 on the sixth floor. The event listing links to a map that can calculate directions from your starting point; it does not specify transit routes, parking instructions or an entrance for this session.
NTFB Application Assistance for Social Services | Dallas Public Library ↗
No. It provides application assistance, not an eligibility ruling. For SNAP, NTFB says HHSC processes the application and a response may take 30–45 days by mail; the source does not give a decision timeline for the other programs.
SNAP Assistance | North Texas Food Bank ↗ · NTFB Application Assistance for Social Services | Dallas Public Library ↗
The listing does not say whether appointments are required or walk-ins are accepted. Ask Christine Ramos at [email protected] or (469) 594-5517 before you go.
NTFB Application Assistance for Social Services | Dallas Public Library ↗
NTFB’s Benefits Call Center assists by phone and through online platforms such as Zoom or FaceTime. Its SNAP page lists phone help Monday through Friday, 9 a.m. to 4 p.m., at 214-269-0906.
SNAP and Social Services Assistance | North Texas Food Bank ↗ · SNAP Assistance | North Texas Food Bank ↗
1515 Young Street, Dallas, TX 75201
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Images from the linked sources. Each caption identifies the context of the image.
Event, planning and background information checked 2026-11-07 against the linked sources.